Privacy Policy

Introduction

Flourish (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using Flourish, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

• Account information (name, email, organization details)
• Contact and supporter data you upload or enter
• Donation and volunteer records
• Communications and messages sent through our platform
• Support requests and feedback

Information Collected Automatically

• Device and browser information
• IP address and location data
• Usage data and analytics
• Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages and updates
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud
• Train and improve our AI features (using anonymized data)

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: Third parties who assist in operating our platform
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger or acquisition
• With your consent: When you explicitly authorize us to share

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Secure data centers with physical security measures

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your data
• Correct inaccurate or incomplete information
• Delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@flourish.app.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain certain information as required by law or for legitimate business purposes.

Children's Privacy

Flourish is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: